United dismissed the effectiveness of blocking middle seats on board, calling it a 'PR strategy'
have said they will blocking some seats on board, an effort to put travelers at ease about flying during the pandemic.
"When it comes to blocking middle seats, that's a PR strategy, that's not a safety strategy," said Josh Earnest, United's chief communications officer on a call with reporters.
Earnest pointed to a series of measures United has used to keep passengers safe, including more intense cleaning of aircraft, social distancing during the boarding process and the use of face masks. The airline has also increased the use of touchless kiosks at airports. Both United and American alert passengers when their planes start filling up and, when available, offer the chance to switch to another flight.
All major U.S. airlines now require passengers wear masks and have threatened to ban travelers who don't comply.
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