The Better Business Bureau has issued an alert about what it calls confusion over one third-party ticket reseller.
"My sister and a friend and I, it was our birthdays. We love Billy Porter. So it was 10 o'clock at night and I was online I said, 'let's find Billy Porter tickets'," said Mariann Aalda of Homewood.
But Aalda said what she didn't realize is she wasn't buying from the box office or Ticketmaster. Instead she was on Tickets-Center.com, a third-party reseller. She paid more than $650 for three tickets.Tickets-Center.com did provide her with the tickets within a few days after her purchase, but by then Aalda had asked for a refund, which was denied. Then she disputed the charges.
on the company saying it's a third-party seller. The alert reminds potentially confused customers that the company is not Ticketmaster.
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