AT&T to pay $60 million to resolve FTC allegations it misled consumers with 'unlimited data' promises.
AT&T customers could receive a check or credit after the wireless company settled a Federal Trade Commission complaint with a $60 million fund to reimburse customers who had their data “throttled” by the company, the FTC announced Wednesday.
The FTC said the company began throttling data speeds in 2011, and that by 2014, more than 3.5 million customers had been affected. According to the complaint, data speeds were slowed up to 95%, making many applications like GPS navigation, web browsing and video streaming “practically inoperable.” The company will automatically provide partial refunds as credits or checks to current and former customers who signed up for unlimited service before 2011 and had their data speeds throttled.
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