Ask Help Desk: How to sound better on your next Zoom (or Skype or Google Meet) call

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Ask Help Desk: How to sound better on your next Zoom (or Skype or Google Meet) call
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Here’s our guide to making sure your Zoom or other video calls sound as good as they possibly can, for your sake and for the sake of everyone else.

into a global pandemic, which means some people have lived through two years of never-ending work and personal calls. And, as more than a few Help Desk readers have pointed out to us, many of those calls still sound pretty lousy.We get it — working from home can still be awfully tricky, and not everyone has the time to troubleshoot their audio settings. That’s what we’re here for.

The end result? A nasty little feedback loop that's pretty easy to fix. And don't feel embarrassed if this is all starting to sound familiar — this happens pretty frequently on some of our own calls, too. In some cases, those headphones or ear buds you put on might also have a built-in microphone. If so, that’s great — use that instead of the one built into your phone or computer. But even if you’re wearing perfectly traditional, mic-less headphones, you’ll still be doing everyone a favor, because that puts some much-needed distance between the thing that makes the sound and the thing that picks up the sound.

Of course, everyone speaks at different volumes, so this rule of thumb could use some fine-tuning. The best way to see if your approach works in Zoom is to open Settings, click on Audio, and start talking — at a normal speaking volume, the blue bar next to Input Level should peak right in the middle. Not all Internet connections are created equal, and that can make jumping on a Zoom call a pretty dicey proposition for some people.

That’s especially important because most Internet connections are much better at downloading things than uploading them. To see if that’s true for you, check out

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