Community Plus members get access to exclusive perks.
). The invite-only program gives these “high-level” Support Community members access to exclusive perks and experiences.access to rewards
as they level up. This includes the ability to upload a custom avatar as well as participate in conference calls with the Apple Support Community team and even in-person meetups with other members. But the Community Plus program appears to take things a bit further. It applies to the “shining stars” of Apple support forums who provide the most detailed and helpful answers. Apple says it will only add a “small group” of people to the program on a yearly basis.
and has recognized over 4,000 MVPs so far — at times rewarding them with trips, subscriptions that included free access to expensive software, and free training materials. So yes, Apple’s program is a little new to the game when it comes to honoring the most active support technicians . But it seems like Apple’s looking to establish and encourage more experts who operate outside its stores and in the forums where customers frequently end up, even if those people aren’t official Apple employees. Google has long leaned on forums to augment or replace tech support — it
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