The Rubio family lost everything including their 12 birds in a fire last week. They say the City has fallen short in their promise to help them.
The cause of the fire is as of yet unknown. "Our help and our hearts go out to the Rubio family. We immediately connected the family with the Red Cross for emergency assistance. We are now reaching out to the family to best assess what their needs are now and in the weeks to come. Access
"We haven't had that help that they promised us when the fire happened. We're not asking for help for years and years. We're just asking until we can get back on our feet. Right now our main priority is finding a place. We need a place to go. We need a place where my family can be together again, where they can go back to school. We really want the city to help us out," said Maria.
Maria says she and her husband have lived in Anaheim for their whole lives, "and to see nobody helping us [is sad]. It's something they promised that's not being accomplished." "We didn't have renters insurance unfortunately. You never think something like this is going to happen, but now it's a lesson learned that we've got to have renter's insurance," she said.