To make a free return, Amazon customers select the product they'd like to return in the Amazon app and select an Amazon Go store.
Amazon is now accepting returns in some of its cashierless Amazon Go stores. Not all 15 stores are presently accepting returns. For those that do, customers can scan a QR code on the Amazon app to receive a refund and return their items. Processing returns is costly for retailers. But they can slash"reverse logistics" costs by processing returns in-store rather than having customers mail their packages in. Visit Business Insider's homepage for more stories.
Amazon is now accepting returns in some of its cashierless Amazon Go stores. Not all 15 stores are presently accepting returns. For those that do, customers can scan a QR code on the Amazon app to receive a refund and return their items. Processing returns is costly for retailers. But they can slash"reverse logistics" costs by processing returns in-store rather than having customers mail their packages in. Visit Business Insider's homepage for more stories.
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