A new book reveals Facebook, Amazon and Google's business secrets. Here's a breakdown of the key lessons from 'Always Day One'.
But beyond industry gossip, "Always Day One" gives readers an unparalleled overview of the business secrets, corporate structures, and employee cultures that make the likes of Facebook, Amazon, and Google so successful. Mark Zuckerberg constantly asks for feedback at Facebook
Employees also chat constantly in hundreds of internal Facebook groups, discussing products, asking questions and rating their executives' performance. Kantrowitz's book suggests Zuckerberg kept Peter Thiel, the notorious venture capitalist, on Facebook's board because he was such a useful "disagreeable giver".
Because Google workers constantly revise shared documents, Kantrowitz reports that the firm maintains an "unwritten rule" banning them from attaching documents to emails, saving them from working on multiple versions of the same file at once. One ex-employee told Kantrowitz putting one of these six-pagers together was akin to writing science fiction: "It's a story...of what you believe the future is going to be."
Kantrowitz is sure to acknowledge a big part of the reason Amazon execs are free to be so creative is because there is a huge pool of laborers to draw on to do the dirty work, who are unlikely to ever submit their own six-pager.Kantrowitz doesn't hold back in his criticism of Apple which, like many, he sees as having struggled since the death of Steve Jobs.
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