The DOT is also issuing $7.25 million in fines against six airlines for the 'extreme delays in providing those refunds to passengers,' Transportation Secretary Pete Buttigieg said on a call with reporters.
A number of airlines, including Frontier, have been forced to pay over $600M in flight refunds to passengers amid pandemic woes.Airlines have paid more than $600 million in refunds to hundreds of thousands of passengers for canceled or changed flights since the start of the COVID-19 pandemic, the Department of Transportation announced Monday.
That brings the total assessed fines for 2022 to $8.1 million -- a record in civil penalties for the department's consumer protection program. Last month, the Department of Transportation said of the 7,243 consumer complaints received about the airlines in August, almost one in every five concerned refunds.
Asked if this would serve as a deterrent to airlines, Buttigieg said, the "overall objective is to make sure passengers get their money back."
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Airlines forced to pay over $600M in flight refunds to passengers amid pandemic woesThe DOT is also issuing $7.25 million in fines against six airlines for the 'extreme delays in providing those refunds to passengers,' Transportation Secretary Pete Buttigieg said on a call with reporters.
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After long delays, DOT enforces six airlines to pay $600 million in refunds to travelersAirlines are required by the DOT to provide a refund to customers if their flights are canceled for any reason, even if the ticket was bought as nonrefundable. Refunds also need to include any additional fees like a baggage fee or seat assignment.
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