Short-term home rental company Airbnb Inc said on Wednesday it will introduce ne...
- Short-term home rental company Airbnb Inc said on Wednesday it will introduce new safety measures in response to a fatal Halloween shooting in California last week, including a 24/7 hot line and review of “high risk reservations.”
“We are making the most significant change to our platform to increase the amount of trust in our platform,” Chesky said at The New York Times DealBook Conference. It will also set up a hot line for neighbors of Airbnb properties with concerns, and offer a “guest guarantee” whereby customers can unhappy with a listing can rebook at another property or get a full refund.
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