Air passenger complaints triple in one year to pass 42,000 as backlog grows | National Newswatch

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Air passenger complaints triple in one year to pass 42,000 as backlog grows | National Newswatch
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MONTREAL — The number of air passenger complaints to Canada's transport regulator is soaring, more than tripling to 42,000 over the past year.

NDP transport critic Taylor Bachrach plans to table a private member's bill today that aims to close loopholes, increase fines and make compensation automatic for travellers whose flights are delayed or cancelled. Last week, Transport Minister Omar Alghabra pledged $76 million over three years to chip away at the backlog by hiring 200 more employees,

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