AI, boosted staffing among initiatives aimed at improving summer travel at Toronto Pearson
“We want Torontonians, Ontarians and Canadians and travellers from around the world to know that this summer will be very different and better than summer of 2022,” Flint said at a press conference.
“We know there will be disruptive weather. There are still some pandemic spillover effects like labor softness. But collectively, we are far more prepared and coordinated.” Flint didn’t say whether that meant penalties could be issued if standards aren’t met; she said the GTAA is working alongside its partners to identify potential issues and find solutions, such as boosting staffing.Facilities at Pearson are also more prepared, Flint said, with maintenance having been conducted on all conveyances.
, an expanded YYZ Express which allows passengers to pre-book their spot in a security line, the MPC app which allows pre-submittal of information for U.S. Customs agents at Pearson, or advanced declaration from ArriveCAN, which speeds entry into Canada.Flint said the airport has already seen improvements, with higher customer satisfaction, faster check-in, better baggage handling and more airlines departing on time.
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