AEG, Live Nation & More Concert Promoters Turn Away From Facial Recognition Tech

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AEG, Live Nation & More Concert Promoters Turn Away From Facial Recognition Tech
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Concert promoters are stepping back from plans to scan festivalgoers with facial recognition technology

Although it remains entirely possible that music venues will eventually take a second look at the controversial technology.

Advances in computer vision have enabled businesses to install cameras that can recognize individuals by their face or other biometric characteristics. Venue operators have talked about using the technology at gateways to secure entry for select groups or to offer perks for repeat customers. Privacy advocates worry that such uses might also pave the way for greater intrusions, such as scanning audience members in real time to analyze their behavior.

that the technology will enable music fans to associate their digital ticket with their image and “then just walk into the show.” Now, however, both organizations have done an about-face. AEG’s chief operating officer for festivals, Melissa Ormond, emailed activists earlier this month to say: “AEG festivals do not use facial recognition technology and do not have plans to implement.” AEG confirmed that statement this week but declined further comment.

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