The carrier apologized for last week's incident, calling it inconsistent with its policies and values. 'We have zero tolerance for racism, anti-Semitism and discrimination of any type,' Lufthansa said Tuesday in a statement.
Rabbi David Zwiebel of Agudath Israel of America, which represents the Haredi Orthodox community, called on Lufthansa CEO Carsten Spohr to investigate"disturbing accounts" about the flight in a "Excluding Jews from a flight because they were recognizable as Jewish is a scandal.
Lufthansa on April 4 stopped more than 100 people from getting on a connecting flight to Budapest, Hungary, after a smaller number allegedly misbehaved while traveling from New York to Frankfurt. About 30 others were allowed to board. The excluded passengers included many wearing the garb of ultra-Orthodox Jews or those who had Jewish-sounding names, according to multiple accounts and video posted on social media.toldOne video first reported and shared by discount travel website DansDeals was posted to YouTube and Instagram, but was taken down from both for violating hate speech policies.
Still available on Twitter, the video is blurred because it is illegal in Germany to record someone without their consent. The video shows a Lufthansa supervisor explaining that"everyone has to pay" for a couple that had apparently violated the carrier's masking rules, and that"it's Jews coming from JFK," she said."Jewish people who were the mess, who made the problems ... just for this flight," she added.
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