Community colleges are struggling with low graduation rates. A deciding factor in who succeeds, students say, is often the availability of advisers.
Success Coach Latasha Wiley, left, helps first-year student Amare Porter, right, with her class schedule at Chattahoochee Valley Community College's advising center on Feb. 23, 2023, in Phenix City, Ala. At the school, the Strategies to Enhance New Student Engagement program, or SENSE, has counselors reach out to students.
PHENIX CITY, Ala. — A decade after dropping out, Briana Mathis, a 30-year-old mother of two, is navigating her first year back at Wallace Community College. She was recruited back to the school in Dothan, Alabama, by the staff at a new student support center. The same adviser has kept her on track by helping her appeal a financial aid decision and checking in regularly on her progress.
“I definitely needed the guidance, and I probably wouldn’t have gotten this far without the guidance,” Mathis said.
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