Retailers are gearing up for a record-breaking year of returns this holiday season. UPS alone projects that returns will peak on Jan. 2, at 1.9 million — up 26% over last year's peak returns day. Here are 4 ways to ensure your experience will be hassle-free, according to a retail expert at Returnly.
projects that holiday returns will peak on January 2, 2020, with 1.9 million returns taking place — a 26% increase over last year's peak returns day.
As the chief technology officer for Returnly, a financial technology company for retailers and brands, I spend most of my day thinking up new ways to help online retailers provide consumers with the simplest and most fair return experience. The thing is, rolling out new features to help retailers meet and exceed their shoppers' expectations requires a deep understanding of the challenges consumers face when making a return. And at no other time in the year are a shopper's "return realities" more pronounced than over the holidays.
For retailers, returns are a part of life. And while many retailers are doing everything they can on their side to create a pleasant return experience, there are many things shoppers can do as well. Here are just a few things you can do to avoid the headache of holiday returns.This may sound obvious but whether you're the gift buyer or gift recipient, take the time to read the seller's return policy.
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