The Ottawa Student Transportation Authority (OSTA) is asking for patience after three school bus drivers quit their jobs because of harassment from frustrated parents.
·Four school buses are seen parked in a depot in Ottawa on Sept. 17, 2021. Three drivers for the Ottawa Student Transportation Authority recently quit due to aggressive behaviour from parents, the company says.Vicky Kyriaco, chief administrative officer and general manager with OSTA, said in an interview Tuesday that drivers have been dealing with parents "yelling at them, screaming at them, calling them names" on delayed routes.
OSTA has been dealing with a shortage of bus drivers. On Monday, it posted on the social media platform X, formerly known as Twitter, to warn parents that drivers are learning their routes and may be delayed at times, especially early in the school year. "The bus driver really doesn't have any influence on the driver shortage, on routes, on delays in particular. They're just doing their best."
Vicky Kyriaco, general manager of the Ottawa Student Transportation Authority, says it doesn't hire bus drivers, but is working with the private bus companies it contracts to find solutions to the driver shortage.Katie Weisflock said she got an email from OSTA last week asking parents and guardians to be patient with new bus drivers learning their routes.
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