A utility company remotely locked 22,000 smart thermostats in Colorado over what it described as an 'energy emergency.'
,” screamed one right-wing headline in recent days in the wake of news from Colorado, that some 22,000 smart thermostats were “locked” on a day when the temperature approached 90 degrees. The reason? Those utility company customers were unable to adjust their thermostat — to, more specifically, set it to a cooler temperature and get the A/C blasting — because of what they were told was an “energy emergency.”customers’ smart thermostats.
“It’s a voluntary program,” Emmett Romine, vice president of customer solutions and innovation at Xcel, told local news station KMGH-TV. “Let’s remember that this is something that customers choose to be a part of based on the incentives.”It’s a fair point, even if we can quibble over what those customers did or didn’t realize they were getting into. Especially if these are customers on fixed incomes we’re talking about who mainly wanted something to offset the soaring cost of utilities.
— setting aside any discussion about its effects or provenance — is an opportunity for governments and the private sector to exert more control over people’s lives. Xcel Energy, for example, is an investor-owned utility company, and there it was on a scorching day locking some customers out of adjusting their smart thermostats as a consequence of a spike in energy demand.
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